Shipping Policy

Last Updated: 11 June 2026

At Fock & Fur, we are committed to delivering premium products for your companions as quickly and safely as possible.

Order Processing

Orders are typically processed within 1–5 business days after payment is confirmed.

During periods of high demand, processing times may be slightly longer.

Once your order has been processed and shipped, you will receive a shipping confirmation email with tracking information when available.

Shipping Times

Estimated delivery times:

• United States: 7–15 business days

• Canada: 7–18 business days

• United Kingdom: 7–15 business days

• Australia: 8–18 business days

• Europe: 7–20 business days

Please note that delivery estimates are not guaranteed and may vary depending on location, customs processing, carrier performance, weather conditions, and seasonal demand.

Shipping Costs

Shipping costs are calculated at checkout based on your location and the products ordered.

From time to time, we may offer free shipping promotions on qualifying orders.

Tracking Your Order

When available, tracking information will be sent via email after your order has shipped.

Please allow a few days for tracking updates to appear after receiving your shipping confirmation.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information.

If an incorrect address is provided and the order has already been processed or shipped, we may not be able to modify the shipment.

Additional shipping charges may apply if a package needs to be re-shipped.

Delayed Deliveries

While we strive to meet all delivery estimates, delays may occasionally occur due to:

• Customs inspections

• Weather conditions

• Carrier disruptions

• Public holidays

• High seasonal demand

These delays are outside of our control and do not qualify for refunds.

Lost Packages

If your package appears lost in transit, please contact us at:

mike.fockandfur@gmail.com

We will work with the shipping carrier to investigate the issue and determine the appropriate resolution.

Damaged Packages

If your order arrives damaged, please contact us within 7 days of delivery and include:

• Your order number

• Photos of the damaged product

• Photos of the packaging

We will review the issue and provide an appropriate solution.

Contact Us

For any shipping-related questions, please contact:

mike.fockandfur@gmail.com